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Elements and Performance Criteria

Required Skills

Required skills

analytical skills to identify computing use and business needs

communication skills to request information from diverse sources

literacy skills to interpret technical information and business documents

numeracy skills to

analyse and compare data relating to cloud computing

prepare short and longterm budgets

research skills to source and analyse information about cloud computing

Required knowledge

fundamentals of cloud computing including key terms and concepts

sources of information about cloud computing for micro or small business and options specific to the business

organisational format and requirements for preparing a budget

organisational protocols for using the services of specialist advisors

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

review and analyse business computing needs including equipment and software and business use

analyse research information about cloud computing

perform a costbenefit analysis

make a business case to introduce cloud computing

prepare a plan and support others to implement cloud computing

Context of and specific resources for assessment

Assessment must ensure

access to relevant documentation

candidates individual business need is used as the basis for assessment

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

portfolio of information relating to cloud computing needs and options for the business

oral or written questioning to assess

knowledge of cloud computing options relevant to the candidates business

costbenefit analysis

business case and implementation plan

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

BSBSMBA Undertake small business planning

BSBSMB404A Undertake small business planning

BSBSMBB Monitor and manage small business operations

BSBSMB405B Monitor and manage small business operations

ICAWEBA Use social media tools for collaboration and engagement

ICAWEB201A Use social media tools for collaboration and engagement.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Review may include:	determining business needs identifying all tasks undertaken identifying gaps in equipment and needs listing all computer equipment obtaining data on computer use stocktake of software and licences.
Computing resources and use may include:	hardware peripherals software and licences usage: client relationship management (CRM) system data storage and archiving e-commerce email communication file management remote access to data and services for mobile workers.
Computing needs may include:	accessing software CRM system data storage and archiving e-commerce email communication file management remote access to data and services for mobile workers.
Fundamentals of cloud computing may include:	basics of virtualisation emerging trends opportunities and risks public, private and hybrid clouds scalability security and privacy technical support.
Types of services may include:	infrastructure as a service (IaaS) platform as a service (PaaS) software as a service (SaaS) additional services: storage as a service (STaaS) security as a service (SECaaS) data as a service (DaaS) test environment as a service (TeaaS) desktop as a service (DaaS) application programming interfaces (API) as a service (APIaaS).
Benefits may include:	increased efficiencies reduced costs and overheads solutions to business needs.
Risks may include:	lack of privacy reduced security.
Cost-benefit analysis may include:	analysis of opportunities and risks comparison of current costs with potential costs short-term and long-term costs and benefits.
Business case may include:	discussion with decision makers and advisors documented proposal summary of financial information whiteboard or visual management board analysis.